I’m Director of Customer Journey at Citizens Advice. I’m a non-executive director at Democracy Club and I occasionally run training about service transformation and leadership.

I regularly talk about service transformation, digital and leadership at conferences and events.

You can find me on Twitter and LinkedIn.

Rebecca Industries Limited is registered in England, company number 08692443. Registered address c/o Maslins, The Old Bakery, 90 Camden Road, Tunbridge Wells, Kent, TN1 2QP.